eCommerce is one of the most challenging aspects for new marketers. Even though there’s a plethora of tools to help businesses optimize and streamline their marketing campaigns, planning for the long haul is still the most important part of the process.
The first step transcends marketing and deals with quality content, which is critical for attracting potential customers to your eCommerce site. Content such as blog posts, product descriptions, and video materials should inform and engage the audience, as well as improve your website’s search engine rankings.
Make sure to provide relevant information that adds value to establish your brand as an authority in your target niche.
Personalize Emails
Email marketing is one of the most powerful tools for eCommerce businesses. That’s why it is crucial to personalize your emails in a way that they address individual shopper preferences and behavior.
Email list segmentation is, therefore, the first step to undertake. Typical offers include product recommendations, exclusive offers, and personalized discounts.
Build a Solid Email List
There are multiple methods to aid you with building a solid email list, the most common ones of which are subscription forms, social media, and giveaways. The first two are as clear as it gets; as for the giveaways, you may offer an incentive in return for an email address. These don’t have to be expensive or exclusive — the majority of brands offer a free e-book or similar.
In order to boost subscriptions, you’ll need to communicate to the prospective customers what they can expect from your brand. This is of crucial importance since spam emails are on the rise. What do you plan to send? Newsletters? Special offers? Promotions? Discounts? Tell subscribers what they can expect.
A word of wisdom: do not buy lists, by any means. You’ll want to avoid your messages being flagged as spam by sending them only to interested parties.
Deploy Retargeting
Retargeting is an efficient strategy that implies converting potential customers who have previously visited your site but did not make a purchase.
Typically, cookies are used to track these visitors and display targeted ads to them as they browse other websites. This reminder of sorts may inspire them to go back to your site to complete their purchase… or install an ad blocker. To prevent the latter, make sure to be non-intrusive and serve only personalized offers.
Establish a Social Media Presence
A robust social media presence is a must for any eCommerce business. Platforms like Facebook, Instagram, Twitter, and Pinterest offer opportunities to engage with the audience, showcase products, and build brand loyalty.
Create an effective campaign that will drive traffic to your website. Provide clear content, without clickbaits and use your imagination to create engaging, trend, consistent content. Use interactive features such as live videos and stories to increase shares.
Social media allows you to gather insights into customer preferences and feedback, which is the fastest way to build a successful, personalized marketing campaign.
Promote UGC
User-generated content (UGC) can significantly impact your brand’s credibility. Displaying reviews, photos, and videos created by your customers on your website can enhance trust in your brand en masse.
Namely, potential customers are more likely to trust the opinions of other users over branded content. That’s why it is crucial to encourage satisfied customers to share their experiences and tag your brand on social media.
Leverage Google Shopping
Google Shopping allows you to display your products directly in Google’s search results. Obviously, this can impact your eCommerce efforts dramatically, so make sure to use this powerful tool.
In a nutshell, this is how it works: when users search for products on Google, they see a carousel of product images at the top of the search results. These images, coupled with product titles, prices, and store names, provide a visual snapshot that can immediately attract their attention.
To set up Google Shopping efficiently, create a product feed and include details such as product titles, descriptions, prices, and high-quality images. The feed is to be uploaded to the Google Merchant Center, which is thereupon being linked to your Google Ads account. Once your feed is approved, your products can start appearing in relevant search results.
Google Shopping ads are highly visual, so make sure to display as much info as possible so that the customers who click on the ad don’t feel cheated. Keep in mind that everyone who clicks on the ad is already interested in the product, so it’s worthwhile to dedicate your attention to turning prospective customers into leads.
Finally, Google Shopping ads are displayed across various Google services, including Google Images, the Google Shopping tab, and YouTube. This extensive reach ensures maximum visibility for your products across multiple platforms, so use Google Shopping wisely.
These eCommerce strategies can significantly enhance the success of your marketing efforts. Don’t forget to optimize your content for SEO and keep refining your marketing strategy to include customer feedback.